All Systems Operational
Cloud Hosting Operational
90 days ago
100.0 % uptime
Today
Cloud Hosting Services ? Operational
90 days ago
100.0 % uptime
Today
Cloud Email Services ? Operational
90 days ago
100.0 % uptime
Today
cPanel Hosting Operational
90 days ago
100.0 % uptime
Today
cPanel Hosting ? Operational
90 days ago
100.0 % uptime
Today
cPanel Email Services ? Operational
90 days ago
100.0 % uptime
Today
Professional Email Operational
90 days ago
100.0 % uptime
Today
Office 365 Managed Exchange ? Operational
90 days ago
100.0 % uptime
Today
Windows Hosting Operational
90 days ago
100.0 % uptime
Today
Windows Hosting Operational
90 days ago
100.0 % uptime
Today
POP Email Operational
90 days ago
100.0 % uptime
Today
Console Operational
90 days ago
99.99 % uptime
Today
Domain Name Management ? Operational
90 days ago
99.98 % uptime
Today
Control Panel ? Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internal Network ? Operational
90 days ago
100.0 % uptime
Today
External Network ? Operational
90 days ago
100.0 % uptime
Today
DNS Operational
90 days ago
100.0 % uptime
Today
International ? Operational
90 days ago
100.0 % uptime
Today
National ? Operational
90 days ago
100.0 % uptime
Today
Support Center Operational
90 days ago
100.0 % uptime
Today
Live Chat ? Operational
90 days ago
100.0 % uptime
Today
Help Desk ? Operational
90 days ago
100.0 % uptime
Today
Ticketing & Email Support ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 2, 2021

No incidents reported today.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021
Resolved - We can confirm that all issues have now been resolved with full functionality being restored. We will continue to monitor and will provide any further updates if required.

We appreciate your patience throughout this time.
Nov 22, 17:55 AEDT
Update - The fix has been implemented and we are continuing to monitor the situation.

The next update will be provided at 17:00pm AEDT
Nov 22, 14:16 AEDT
Update - We have identified and implemented a fix for the following -

New Domain Registrations
Domain Transfers
Domain Renewals
Management of Domains via the Reseller Console
Management of cPanel via the Reseller Console

We will continue to monitor the situation and will provide further updates as soon as possible.

The next update will be provided at 14:00pm AEDT

We appreciate your patience and would like to apologise for any inconvenience caused.
Nov 22, 11:29 AEDT
Monitoring - We have identified the issue and are currently implementing a fix for the following services -

New Domain Registrations
Domain Transfers
Domain Renewals
Management of Domains via the Reseller Console

Customers may still experience an issue when trying to access their cPanel interface via the TPP Reseller Console.

The next update will be provided within the hour.
Nov 22, 11:06 AEDT
Update - We have now identified the issue that currently resides with our Service Provider who is working to restore all services. We will continue to monitor their progress and will provide updates on this as soon as possible.

Please feel free to contact our Support Team (https://support.tppwholesale.com.au) should you require any assistance.

The next update will be provided at 11:00am AEDT.
Nov 22, 09:57 AEDT
Update - Please be advised that customers will be experiencing issues with the following -

New Domain Registrations
Domain Transfers
Domain Renewals
Management of cPanel via the Reseller Console
Management of Domains via the Reseller Console

We're continuing to work with our engineers to identify and deploy a fix.

The next update will be provided at 10:30am AEDT.

We would like to apologise for any inconvenience caused.
Nov 22, 09:24 AEDT
Identified - Since our last update - we believe the identified fix has not restored all services correctly; therefore, we are working closely with our back-end engineering team and partners to restore services as soon as possible.

Please accept my apologies for this continued downtime - we will post regular updates but do contact our support teams should there be anything while we continue to work on a resolution.

Kind regards,
Matt

https://support.tppwholesale.com.au
Nov 22, 06:21 AEDT
Monitoring - We have identified the cause of the outage and are currently monitoring the deployed fix. We can confirm that all systems are now operational and we intend to monitor for the next few hours.

We would like to thank everyone for their patience and understanding while we worked to resolve this issue.

Should anyone need assistance at all - please contact us through support.tppwholesale.com
Nov 21, 23:59 AEDT
Update - We are continuing to investigate the issue affecting the following services -

New Domain Registrations
Domain Transfers
Domain Renewals
Management of cPanel via the Reseller Console

The next update will be provided at 08:00 AM

We would like to apologise for the inconvenience caused.
Nov 21, 22:07 AEDT
Update - We are continuing to investigate this issue and will provide the next update as soon as possible.

The following services are affected -

New Domain Registrations
Domain Transfers
Domain Renewals
Management of cPanel via the Reseller Console
Nov 21, 17:31 AEDT
Update - We are continuing to investigate this issue and will provide the next update as soon as possible.

Affecting the following services -

New Domain Registrations
Domain Transfers
Domain Renewals
Management of cPanel via the Reseller Console
Nov 21, 14:49 AEDT
Investigating - We are currently aware of an issue which is affecting the following services -

New Domain Registrations
Domain Transfers
Domain Renewals
Management of cPanel via the Reseller Console

We are currently investigating this issue and will provide the next update as soon as possible.
Nov 21, 10:12 AEDT
Nov 21, 2021
Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.